Shipping policy
📦 GearXpress Shipping Policy
At GearXpress, we take pride in delivering a refined shopping experience from the moment you place your order to the moment it arrives at your door. Every shipment is handled with care, precision, and a commitment to exceptional service.
Order Processing
Each order is carefully prepared and verified before dispatch. Processing typically takes 1–5 business days, excluding weekends and public holidays. During peak seasons or high‑volume periods, processing may require additional time, but we always work to ensure your order is shipped as swiftly as possible.
Estimated Delivery Timeframes
Our global network of trusted logistics partners allows us to deliver to customers worldwide.
Standard Delivery Estimates
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United States: 7–15 business days
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Canada: 10–20 business days
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United Kingdom: 7–15 business days
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Australia & New Zealand: 8–18 business days
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Europe: 10–20 business days
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Rest of World: 10–25 business days
Delivery times may vary based on customs clearance, carrier delays, or regional factors.
Shipping Fees
Shipping costs are calculated at checkout based on destination and order weight. From time to time, GearXpress may offer complimentary or discounted shipping promotions.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email containing your tracking number. Please allow 2–5 business days for tracking information to update as your package begins its journey.
International Duties & Taxes
For international orders, customs duties, import taxes, or handling fees may apply. These charges are determined by your local customs authority and are the responsibility of the customer.
Address Accuracy
To ensure smooth delivery, please review your shipping details carefully at checkout. GearXpress is not responsible for delays or losses resulting from incomplete or incorrect addresses.
Lost, Delayed, or Damaged Parcels
If your order appears delayed or lost in transit, our support team is here to assist. While we cannot control carrier delays or customs processing, we will work diligently to help resolve any issues.
Split Shipments
To provide the fastest possible delivery, items in your order may ship separately depending on availability and warehouse location.